Zluri Store Privacy Policy
This privacy policy explains what Zluri Store (the “Site”, “We”, “Our” or “Us”) collects, uses, stores, retains and deletes when you visit, avail our services or make any purchases from Zluri.Store (the Site) or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "You" and "Your" means the user of the Services, whether a customer, website visitor, or any individual whose information have been collected pursuant to this Privacy Policy.
Please read carefully this Privacy Policy and Acknowledge that by using and accessing any of the Services enlisted, you are agreeing to the collection, use, store, retention and deletion of your information. If you do not agree or wish to abide by this Privacy Policy, please opt out or do not access any of the Services.
Updates to Privacy Policy
This Privacy Policy may be updated from time to time to align and reflect changes to our practices or for other operational, legal, or regulatory reasons. We will update the revised Privacy Policy with the “Last Updated” date and take reasonable steps as required by the applicable laws.
How We Collect and Use Personal Information
To facilitate the Services, we collect over the past months personal information from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce mandatory applicable terms of service, and in order to protect or defend the Services, Our rights and obligations towards the users or others.
Personal Information Collected
The types of personal information we obtain about you depends on how you interact with us on our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information Collected Directly from You
Information that you directly submit to us is not limited to but includes the below:
Basic details includes the name, address, phone number, email.
Order information includes the billing name, billing address, shipping address, payment method and confirmation and email address.
Account Information includes the username, password, security questions and method.
Shopping Information includes the items viewed, put in your cart or add to your wishlist.
Customer Support Information includes the communications authority chosen with us, for example, when sending a message through the Services.
Some features of the Services asks for not mandatory information which can be elected to not to be provided but doing so may prevent you from using or accessing these features.
Information Collected through Cookies
We collect certain information about your interaction with the Services ("Usage Data") by using cookies, pixels and similar technologies (“Cookies”). Usage Data may include but is not limited to only information about how you access and use our Site and your account, device information, browser information, information about network connection, IP address and other information regarding interaction with the Services.
Information Obtained from Third Parties
We may receive information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who have collaborated and support our Site and Services.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to facilitate orders and products or services as requested in the order placed.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with or have collaborated with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information received from third parties will be treated in accordance to the Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
Use of Collected Personal Information
Providing Products and Services. We may use your personal information to provide you with the Services in order to facilitate our arrangement, including but not limited to process your payments, fulfil orders, send notifications, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications via email, text or postal mail. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We may use your personal information to detect, investigate or take any necessary action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are solely responsible for keeping your account credentials safe and secure. It is highly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
Communication. We may use your personal information to provide you with customer support and to improve our Services. This is in legitimate interest in order to be responsive, to provide effective services, and to maintain harmonious business relationship.
Cookies
We use Cookies to power and improve our Site and our Services (including to remember your actions, choices and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
You reserve the right to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies might impact your user experience and can cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely restrict on how we share information with the third parties such as our advertising partners.
Disclosure of Personal Information
In few circumstances, we may disclose relating personal information to any third party for legitimate purposes subject to this Privacy Policy. Such circumstances not limited to but may include:
Vendors or third parties who may facilitate services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
Business and marketing partners, to facilitate smooth services and advertisement. Our business and marketing partners may use your information in accordance with their own privacy policy and notices.
As directed, requested to us or otherwise consented to disclosure of certain information to third parties, including shipping your products through use of your social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate entity, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users.
Category
Categories of Recipients
Identifiers such as basic contact details and certain order and account information.
Commercial information such as order information, billing information and customer support information.
Internet or other similar network activity, such as Usage Data.
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, customer support partners and data analytics providers).
Business and marketing operating partners
Affiliates and subsidiaries.
*We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Product Review and User Generated Content
The Services being rendered by us enable you to post product reviews and other user-generated content. If anyway, you choose to submit user generated content to any public area of the Services, this content will be available in the public and accessible by anyone.
We do not commit to that who will have access and control to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or will keep it secure.
We are no way responsible for the privacy or security of any information that you wilfully make publicly available, or for any kind of accuracy, use or misuse of any information that you disclose or receive from any third parties.
Third Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, it is your sole responsibility to review their privacy and security policies and other terms and conditions being referred to. We do not guarantee and are not responsible for the privacy or security of any such third party sites, including the accuracy, completeness, or any kind of reliability of information found on these sites.
Information provided by you on public or accessible venues, including information you share on third-party social networking platforms may also be viewable by other users without limitation as to its use by us or by a third party. Our inclusion of any such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, only except as disclosed on the Services.
Children’s Data
The Services being rendered are not intended for children use, and we do not knowingly collect any kind of personal information about children’s. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us or write to us on the below contact detail to request that it be deleted.
WE DO NOT HAVE ACTUAL KNOWLEDGE THAT WE “SHARE” OR “SELL” PERSONAL INFRORMATION OF INDIVIDUALS UNDER 16 YEARS OF AGE.
Security and Retention of Your Information
Please be apprehensive that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you shoot to us may not be secure while in conveyance. We recommend that you don't use unsecure channels to communicate sensitive or non-public information to us.
For how long we retain your particular information depends on different factors, similar as whether we need the information to maintain your account, to give the Services, resolve and comply with legal obligations, resolve controversies/disputes or apply other applicable contracts and programs.
Your Rights and Choices
Depending on where you live, you may have some or all of the below listed rights in relation to your personal information being in accordance to the Data Privacy Laws and Regulations. Notwithstanding, these rights are not absolute rights, may apply only in only certain circumstances and in few scenarios, which may be declined as if permitted by the law.
Right to Know. You reserve a right to request access to personal information that we may hold about you, including details relating to the ways in which we collect, store and share your information.
Right to Delete. You reserve a right to request that we delete your personal information that we might have about you.
Right to Correct. You reserve a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You reserve a right to receive a copy of the personal information that we may hold about you and to request that we transfer it to a third party, in exceptionally certain circumstances and with certain exceptions.
You may exercise any of these rights where indicated on our Site or by contacting us below.
We do not distinguish against you for exercising any of these rights. We may need to collect information from you to corroborate your identity, similar as your dispatch address or account information, before furnishing a substantial response to the request. In agreement with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will bear that the agent give evidence you have authorized them to act on your behalf, and we may need you to corroborate your identity directly with us. We will respond to your request in a timely manner as needed under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
For any complaints, concerns or queries regarding how we process your personal information, please contact us below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to again seek response by using the below contact. You also reserve the right to file appeal against our decision by contacting us using the contact details set out below, or lodge complaint with your local data protection authority.
Disclaimer
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers along with related partners in these countries.
If we transfer your personal information out of Europe jurisdiction, we will rely on lawful recognized transfer mechanism as laid down in the European Commission's Standard Contractual Clauses, or any other equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an inadequate level of data protection.
Contact
For any queries, questions or clarifications about the privacy practices or regarding this Privacy Policy, please email us at support@zluri.com or dpo@zluri.com.